How to evaluate new software before it enters your stack

Software selection is an operating decision. A new tool changes where information lives, who owns it, how work is handed off, and how the team recovers when access disappears.

Ask the exit questions first

• Can the team export useful data in a standard format?
• Who administers access and billing?
• What continues working during an outage?
• Which integrations are essential rather than convenient?

Run a time-boxed trial

Use representative work, a small group, and one success measure. Document the result in plain language so the next review does not depend on memory or enthusiasm.